BRIEF
Metropolitan Housing discussed with We Are Digital in the summer of 2015 how they could increase their residents’ digital skills, employment chances and awareness of upcoming welfare reforms. Two of the main issues were how to engage large numbers of residents to guarantee attendance at classes (due to poor attendance in past projects they had been involved with, with some courses having to stop due to no learners turning up) and also how to run simultaneous courses in three regions (Derby, Nottingham and London) to ensure the contract was successfully completed by March 2016, only 6 months away. Metropolitan also wanted to provide residents with the opportunity to purchase a recycled laptop from refurbisher Tier 1, as part of the course, at a 50% discount, through weekly payments.