Digital Support for those who struggle with online forms


We assist individuals who do not have the digital skills to fill out forms online independently.

Contact We Are Digital if you need support to fill out your forms online and we will find the right support service for you.

We Are Digital are here to help in partnership with

HM-CTS-logo

Contact We Are Digital
Member of the public receiving help online
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HM Courts and Tribunals Service (HMCTS) is partnering with We Are Digital to help people with online forms and how and where to get advice.


We Are Digital
provides support services to those who are digitally excluded. Services are there for people who find it difficult to access documents online, whether it's because they don’t have access to a device or they don't understand how to fill out online documents.


We're starting in the West Midlands:

  • Birmingham
  • Coventry
  • Dudley
  • Sandwell
  • Solihull
  • Walsall
  • Wolverhampton


The departments we support:

  • Social Security and Child Support
  • Single Justice Service
  • Probate
  • Divorce
  • Help with Fees
  • Online Civil Money Claims

Need help figuring out which department relates to you? 

Call us on: 03300 16 00 51

HMCTS
Timetable for the 6 different services going live in each region

Region Social Security and
Child Support (SSCS)
Single Justice
Service (SJS)
Divorce Help With Fees
(HWF)
Probate Online Civil Money
Claims (OCMC)
WMCA - Test Phase 24/01/22 14/02/22        
East 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
East Midlands 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
London 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
North East 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
North West 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
South East 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
South West 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
West Midlands 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
Yorkshire and The Humber 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022
Scotland 14/03/22 N/A N/A N/A N/A N/A
Wales 14/03/22 28/03/22 April 2022 April 2022 May 2022 May 2022

Download our leaflet:

HMCTS - General Partner - Leaflet, A5, SSCS, SJS - Cover
Download our leaflet for further information on
Social Security and Child Support, or Single Justice Service.

Download Leaflet

➔  Social Security and Child Support

You may have received a decision on a claim you submitted from DWP. If you disagree with the decision, you can now appeal online under the Social Security and Child Support Service. Don’t worry, we’re here to help. If you need support filling out any of the listed appeals online, We Are Digital is here to help.

Some of these claims include:

  • Attendance Allowance
  • Bereavement Allowance
  • Carer’s Allowance
  • Disability Living Allowance
  • Employment Support Allowance
  • Funeral payments
  • Income Support
  • Industrial Injuries Disablement Benefit
  • Jobseeker’s Allowance
  • Maternity Allowance
  • Pension Credit
  • Personal Independence Payment
  • Sure Start Maternity Grant
  • Universal Credit
  • Winter Fuel Payment
  • Child Maintenance (Child Support)
  • Compensation Recovery Scheme 
  • NHS recovery claims
  • Child Benefit 
  • Tax Credits
  • Guardian’s Allowance
  • Diffuse Mesothelioma Payment Scheme
  • Vaccine Damage Payment

Contact We Are Digital if you need support filling out your forms online and we will find the right support service for you.

➔  Single Justice Service 

We Are Digital can help make an online plea under the Social Justice Service. We will provide support to those asked to submit a plea via a Notice for Offences such as:

  • Using a television without a licence
  • Failing to show a valid train ticket whilst travelling on a train service
  • Being drunk and disorderly in a public place
  • Driving without car insurance
  • Exceeding a speed limit
  • Failing to ensure a dependent child’s school attendance

If you need support filling out online forms, get in touch with We Are Digital.
We’ll find you the right support service.

➔ Probate

When somebody has passed, you can apply for probate of an estate. Access help to assess whether you are eligible for probate and to fill out the forms required to apply for probate online.

If you need support filling out online forms, get in touch with We Are Digital. We’ll find you the right support service.

➔ Divorce

Applying for a divorce can now be done online. Help and support will be provided to you to apply online, offering guided completion in the sections that best relate to your circumstances.

We Are Digital can help with support that is right for you.

➔ Help with Fees

You may be eligible for help with court fees. There are certain criteria that should be met for eligibility, such as savings, benefits and earnings. We are Digital provides support and help on filling out the forms online to apply for help with fees.

You can pay any fees quickly and easily online with the support of We Are Digital.

➔ Online Civil Money Claim

Claims can be made online for those who believe they are owed money, but a person or organisation refuses to pay. Support can be given for filling out the right documentation online to submit a civil money claim if a person is not confident using digital devices.

We Are Digital is here to provide support with online forms for those who cannot easily use or access online services.

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