Research shows that many tenancies fail within the first year, leaving housing associations with an average £8,000 bill to pay in eviction costs. But this trend is reversible. Pre-tenancy training can help tenants adjust to their new tenancy and support them in:

Learning more about their rights and responsibilities as tenants

Developing their IT confidence

Gaining the key skills needed for online transactions

Birmingham City Council achieved £400,000 in savings as a result of pre-tenancy training and a £150,000 reduction in arrears in association with Etive