Universal credit and the risk of digital failure
With universal credit (UC) being rolled out across the country, a strong digital inclusion strategy can be the difference between successful adoption and a potentially devastating impact on housing associations’ income.
With an online UC application portal now the entry point for the vast majority of residents, mistakes and failure to properly manage this process can mean incorrect submissions, failed applications, sanctions and ultimately a delay in rent payments to already financially stretched organisations.
In this article in 24Housing, Matthew Adam, CEO of We Are Digital, discusses his experience of delivering UC training to HAs throughout the UK and what the roll-out will mean for residents.
Read more: www.24housing.co.uk/opinion/universal-credit-and-the-risk-of-digital-failure
News Archives
Q&A: Kathy Valdes, managing director, Digital Unite
(27.07.18)
Q: Can you tell us about yourself and your role? A: I’ve worked with Digital Unite for nearly ten years. My current role is managing director. Previously, I worked with housing providers and charities to help provide solutions for … Read more
Nationwide meets with We Are Digital to discuss digital inclusion
(27.07.18)
Over the past month, Nesta has been busy introducing grant winners of the Inclusive Economy Partnership (IEP) to business and civil society partners. We Are Digital, as one of the companies to receive backing from the IEP, was introduced to … Read more
Downing Street visit for We Are Digital
(27.07.18)
July saw Matthew Adam, CEO of We Are Digital, was invited to attend an Inclusive Economy Partnership (IEP) reception at Downing Street. The event served as a celebration of businesses which are working to ensure all communities, and the individuals … Read more
Digital and financial inclusion key to battling poverty premium, says We Are Digital
(27.07.18)
In February 2018, energy watchdog Ofgem announced that it would be raising its maximum price cap by 5.5%. The proposals, which could come into force as early as next year, are likely to be worrying news for some of Britain’s … Read more
Duels of engagement: How can businesses best engage consumers on digitalisation
(27.07.18)
Businesses are finding it increasingly difficult to engage with and influence consumers in our ever-busy digital landscape. You may have created the best product or app in the world, for example. But how will you grab the attention of consumers … Read more
- Can anyone recommend a good diary management system? I need to manage 100+ peoples diaries all in one place #diary #booking #management - 28 days ago.
- Great to meet you, inspiring crossover between DI, FI and MH, let’s do great work together! Thanks Nesta for all yo… https://t.co/LDR0Z6H5Xa - 28 days ago.
- Our Digital inclusion training really can help change peoples lives #digitalinclusion #Training @orbitgroup - https://t.co/6ouNcV8GmZ - 6 days ago.
- RT @FairByDesign: Have you met @we_aredigital yet? They’re the UK’s largest provider of community based, digital inclusion Trainers & they’… - 20 days ago.
- Fantastic to show our #assisteddigital service today to @carolinenokes MP / Minister for Immigration at the… https://t.co/ONx4QgBUWI - 25 days ago.
Q&A: Kathy Valdes, managing director, Digital Unite
27.07.18
Q: Can you tell us about yourself and your role? A: I’ve worked with Digital Unite for nearly ten years. My current role is managing director. Previously, I worked with housing providers and charities to help provide solutions for … Read more
Nationwide meets with We Are Digital to discuss digital inclusion
27.07.18
Over the past month, Nesta has been busy introducing grant winners of the Inclusive Economy Partnership (IEP) to business and civil society partners. We Are Digital, as one of the companies to receive backing from the IEP, was introduced to … Read more
Downing Street visit for We Are Digital
27.07.18
July saw Matthew Adam, CEO of We Are Digital, was invited to attend an Inclusive Economy Partnership (IEP) reception at Downing Street. The event served as a celebration of businesses which are working to ensure all communities, and the individuals … Read more
Interested in finding out more about our courses, have a passion to become a tutor or you’ve got a question but not sure who to ask? Then get in touch with us.
Phone: 03333 444019
Email: info@we-are-digital.co.uk