Universal credit and the risk of digital failure
With universal credit (UC) being rolled out across the country, a strong digital inclusion strategy can be the difference between successful adoption and a potentially devastating impact on housing associations’ income.
With an online UC application portal now the entry point for the vast majority of residents, mistakes and failure to properly manage this process can mean incorrect submissions, failed applications, sanctions and ultimately a delay in rent payments to already financially stretched organisations.
In this article in 24Housing, Matthew Adam, CEO of We Are Digital, discusses his experience of delivering UC training to HAs throughout the UK and what the roll-out will mean for residents.
Read more: www.24housing.co.uk/opinion/universal-credit-and-the-risk-of-digital-failure
News Archives
-
COVID 19
(10.06.20)
During the COVID 19 Pandemic We are Digital has changed its working practices to ensure the safety and well being of its Staff, Customers and Partners who support the business. We are in a fortunate position that we have been … Read more
-
Office Refurbishment
(21.12.19)
We Are Digital (WAD) are proud to announce that we are looking for a supplier for our Office refurbishment as we look to move to Floor 2 in Friars House, Coventry, CV1 2TE. This tender is for the refurbishment works … Read more
-
We Are Digital Secures £1.5 Million to Bridge the Digital and Financial divides
(18.06.19)
In a massive boost to our ongoing expansion plans, we have secured £1.5 million in funding, which will be used to hire key staff and make technology upgrades that will allow us to scale our operations and impact. We work … Read more
-
Q&A: Kathy Valdes, managing director, Digital Unite
(27.07.18)
Q: Can you tell us about yourself and your role? A: I’ve worked with Digital Unite for nearly ten years. My current role is managing director. Previously, I worked with housing providers and charities to help provide solutions for … Read more
-
Nationwide meets with We Are Digital to discuss digital inclusion
(27.07.18)
Over the past month, Nesta has been busy introducing grant winners of the Inclusive Economy Partnership (IEP) to business and civil society partners. We Are Digital, as one of the companies to receive backing from the IEP, was introduced to … Read more
- RT @PfPLivingPlus: Social distancing has created barriers between us and our customers.@we_aredigital is just one business we've partnered… - 2 hours ago.
- 👨🏻💻 👩🏻💻 Our group courses will equip learners with all the core skills they need to begin their digital journey,… https://t.co/Pt60jXxXRl - 4 days ago.
- Digital inclusion continues to be an important area when Supporting #Communities. We focus on the needs of each lea… https://t.co/SOaaIAT4kP - 7 days ago.
- RT @FairByDesign: "We can do better if we design w/ people w/ lived experience." Great to see our investee @we_aredigital + partners @Toyn… - 7 days ago.
- "We are delighted to impact people’s lives with our Digital and Financial Inclusion work across the UK." 💻 Book a c… https://t.co/5yqeGIQhyZ - 10 days ago.
-
COVID 19
10.06.20
During the COVID 19 Pandemic We are Digital has changed its working practices to ensure the safety and well being of its Staff, Customers and Partners who support the business. We are in a fortunate position that we have been … Read more
-
Office Refurbishment
21.12.19
We Are Digital (WAD) are proud to announce that we are looking for a supplier for our Office refurbishment as we look to move to Floor 2 in Friars House, Coventry, CV1 2TE. This tender is for the refurbishment works … Read more
-
We Are Digital Secures £1.5 Million to Bridge the Digital and Financial divides
18.06.19
In a massive boost to our ongoing expansion plans, we have secured £1.5 million in funding, which will be used to hire key staff and make technology upgrades that will allow us to scale our operations and impact. We work … Read more
Interested in finding out more about our courses, have a passion to become a tutor or you’ve got a question but not sure who to ask? Then get in touch with us.
Phone: 03333 444019
Email: info@we-are-digital.co.uk